Frequently Asked Questions

Q: Does HughesNet have an Early Termination Fee?

A: HughesNet Service Plans require a minimum service commitment of 24 months. If you terminate service prior to the expiration of the commitment, you will owe, and your credit or debit card will be charged, the Early Termination Fees and/or Unreturned Equipment Fees as described below.

HughesNet Early Termination Fees for purchases made on or after 9/2/08. No termination fee if order is cancelled before installation. Cancel within 30 days   Cancel AFTER 30 days   Cancel AFTER 24-month service commitment   Purchase  • $200 refund for returned equipment • No service termination fee • No refund of installation fee   • $400 service termination fee. • $200 refund for returned equipment.       Lease  • $99 Upfront Fee is forfeited. • $300 Unreturned Equipment Fee if equipment is not returned within 45 days of cancellation date.   • $400 service termination fee. $99 Upfront Fee is forfeited. • $300 Unreturned Equipment Fee is charged if equipment is not returned within 45 days of cancellation date.   • $300 Unreturned Equipment Fee is charged if equipment is not returned within 45 days of cancellation date.

HughesNet customers can view the Terms and Conditions for purchases that occurred prior to September 2, 2008.