Frequently Asked Questions

Q: I’m a home user of HughesNet service. How can I contact Customer Support when I have a question or problem?

A: If you are a “Powered By” or VAR end user, please contact your billing provider.

For HughesNet^® Technical Support or Customer Service, please log on to www.myHughesNet.com where you can chat with our technical support staff, check your usage, test your satellite speed, or browse our online help files. This site will also enable you to view your account status, online invoices, and activity history. Telephone Customer Service and technical support is also available toll-free at 1-866-347-3292.