Frequently Asked Questions

Q: Why Choose HughesNet as the Satellite Internet Service for Your Home?

A: Hughes is the leader in satellite Internet services and networks, with over 1.5 million systems installed in more than 100 countries. For over 30 years, Hughes has been developing and implementing satellite technology. As the pioneer in the satellite industry, Hughes is able to offer unparalleled satellite Internet services. Hughes offers satellite service globally under the HughesNet^® brand.

HughesNet is a satellite Internet service which provides Internet access to customers no matter where they live in the contiguous United States. Dedicated to the individual consumer and their satellite Internet service needs, Hughes provides high-speed Internet to both rural and urban customers, offering high-speed satellite Internet access. This satellite Internet service is particularly revolutionary to rural customers who have had limited or no access to high-speed Internet in the past.

Whether you are an individual looking to access the Internet at home or a major multi-national company needing to provide Internet access to hundreds of employees, there is a HughesNet service plan that can deliver satellite Internet directly to you.

Satellite Internet Service Provider

The company headquarters are in Germantown, Maryland. As a wholly owned subsidiary of Hughes Communications, Inc. (NASDAQ:HUGH), the company has many sales and support office locations throughout the world.

Hughes operates several Network Operations Centers that are equipped to monitor customer networks at all times. These are the same centers that receive information from your home computers and transmit that data to Hughes’ satellites.

All of Hughes’ Network Operations Centers are staffed by qualified engineers to provide professional and reliable customer support. Any disruptions to your satellite Internet access are handled by our Customer Care and Technical Support staff through our Customer Care Website.

Learn more about HughesNet Business Solutions and Hughes Worldwide or sign up today for high-speed satellite Internet service for your home.

COMMITMENT TO QUALITY

At Hughes, quality is our first concern. We make it our mission to:
* Set the standard for excellence in our industry * Earn the respect of our customers and suppliers throughout the world * Satisfy customers by meeting their needs and exceeding their expectations * Deliver error-free, competitive products on time and services second to none * Ensure that every job is done right the first time, every time.