Satellite Internet Provider - HughesNet
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HughesNet FAQs

General
  What is HughesNet®?
  Do I still need a dial-up modem and telephone line?
  Are there activities that are not recommended for use with a Satellite Connection?
  Why choose HughesNet as the Satellite Internet Service for your home?
  Is HughesNet a solution for Rural Satellite Internet service?
  What is Broadband Satellite Internet for the home?
  What are my options for High-Speed Satellite Internet?
  What is Internet via Satellite?
  What are the most common myths about satellite broadband providers?
  Is HughesNet high-speed Internet always available?
  Does Hughes provide high-speed Internet options to everyone in the United States?
  What kind of satellite Internet rates does Hughes offer?
  How does a satellite Internet connection work?
  What locations does HughesNet serve?
  What is your upload/download threshold policy (Fair Access Policy)?
 
Speed
  How fast is HughesNet service for your home?
  What connection speeds will I typically get with HughesNet?
  What is transmission latency?
 
Installation
  Why is there a requirement that the HughesNet system be professionally installed?
  What is included with a standard installation?
  Can the HughesNet certified installer hook up my home network?
  How quickly will I be up and running?
  What can I expect at the time of installation?
 
Compatibility
  What are the computer system requirements for HughesNet?
  Is HughesNet compatible with my Mac?
  Can I use HughesNet to run a small network?
  Can I use a PCMCIA card adapter for my laptop?
  Can I run a VPN over HughesNet?
  Why does the service slow down when used in conjunction with a VPN?
  Can I put this system on a boat or in an RV?
 
Satellite TV
  If I already have DIRECTV or DISH network service, do I need to get a new dish for HughesNet?
  I have DIRECTV / DISH network service already. Will this be on the same bill? Any special deals?
 
Ordering
  If I order HughesNet today, will you bill my credit/debit card today?
  Does HughesNet have an Early Termination Fee?
  How can I/where can I purchase the HughesNet product?
  What is the HughesNet return policy?
 
Customer Care
  I’m a home user of the HughesNet service. How can I contact Customer Support when I have a question or problem?
  Do you offer any special partner discounts to customers?
 


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